Before contacting support
Quick answers may be faster.
See activation, scanning, delivery, NDIS and profile questions in the full FAQ.
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Contact MyQRMed
Questions about a product, profile, order or NDIS funding? Choose the fastest support path or send a message below.
NDIS & funding
Ordering guidance
Learn what information is required for plan-managed, self-managed and NDIA-managed orders.
Read the NDIS guide →Already have an ID?
Activate or update
Use the MyQRMed profile area to activate an ID or update your details.
Activate your ID →Questions
Quick answers
No. The person scanning your MyQRMed ID does not need an app, account or login. A modern phone camera scans the QR code and opens the profile in a browser.
Yes, where the purchase is reasonable and necessary for the participant’s plan. For NDIS order requests, no checkout payment is taken — MyQRMed issues an invoice to the relevant plan manager or the NDIA where applicable. See NDIS funding information.
Open the account portal at account.myqrmed.com.au, activate your ID and add your details. You can update your profile anytime — see the setup and activation guide.