Frequently Asked Questions

Scan the QR on a bracelet/necklace (or wallet card) with any smartphone camera. A private profile opens in the browser showing medical conditions, medications, allergies and key contacts. No app is required to view and you can update your profile anytime.

There are no subscriptions or ongoing fees. MyQRMed products are a one time purchase.

No. Any modern smartphone camera can scan the QR and open the profile in a browser—no app required.

Managing your profile is a breeze with our user-friendly mobile app or web portal, both included in your package. It's as easy as it sounds, and you have the flexibility to update it anytime to ensure your information is current.

Losing your MyQRMed medical ID is no problem at all. Simply log into your account and navigate to 'Manage Products.' From there, you can easily remove the lost ID, which will no longer be paired with your profile. If you happen to find it later, you can always link it back to your account.

At MyQRMed, we prioritise the security of your data above all else. Our app employs cutting-edge security measures, including robust encryption protocols, to safeguard your sensitive information. You can trust that your data is fully protected against unauthorised access or breaches. We are committed to ensuring the highest level of security for our users, providing peace of mind as you utilise our medical ID app for your healthcare needs.

Your profile is private and can only be viewed by those you choose to share your ID with. Once the QR code is scanned, your profile will appear on the smartphone's browser. For added security, profile pages expire after 20 minutes, after which the QR code needs to be scanned again.

Absolutely! You can link as many MyQRMed products to your account as you need. Whether it's for yourself or your loved ones, we offer the flexibility to manage multiple IDs from one convenient location.

Yes all of our products are waterproof however please avoid contact with chemicals as they may erode the engraving.